What types of Body Shop Services do you offer?

We offer a wide range of services including accident repairs, alloy wheel repairs, alloy wheel refurbishment, bumper repairs, classic car restoration, dent repairs, detailing & paint correction, full respray, tyre fitting, and van body repairs.

Can you handle accident repairs for vehicles of all makes and models?

Yes, our skilled technicians are fully trained & experienced in handling accident repairs for vehicles of all makes and models, including vans and buses.

Do you provide alloy wheel repairs and refurbishment services?

Yes, we specialize in alloy wheel repairs and refurbishment to restore them to their original condition or color-coded alloys.

Can you give me an estimate from a photo?

We can give you an approximate estimate from a clear photo. For accurate estimates, we ask if you can drop by the Body Shop so that we can see the damage & price up parts if needed.

Can you restore Classic Cars to their original condition?

Although we’d like to say yes, it depends on the damage and availability of parts but we will try our utmost. Our team is extensively experienced in classic car restoration, bringing back their original charm and beauty - see our classic car restoration page & photo gallery.

Do you offer respray & restoration services for caravans and motorhomes?

Yes, we provide respray & restoration services for caravans and motorhomes to ensure they look their best for your next adventure.

What is involved in detailing and paint correction services?

Our detailing and paint correction services involve thorough cleaning, polishing, and correcting any imperfections in the paint for a flawless finish. We always aim to get back to showroom finish but it depends on the damage the paint has suffered.

Do you offer fleet maintenance services for businesses?

Yes, we provide fleet maintenance services to businesses, ensuring their vehicles are in top condition at all times. We are happy to do a Fleet Inspection Report on a quarterly basis if requested.

Can you provide a full or part respray for all vehicles?

Certainly, we offer full or part respray services to give all cars, vans, caravans, motorhomes, and minibuses a fresh and new look.

How much is it to repair my car?

The repair cost will always depend on the amount and extent of damage, hours involved, and price of parts. We always try to repair rather than replace so that costs are kept to a minimum.

Do you offer tyre fitting & balancing services?

Yes, we provide tyre fitting services to ensure your vehicle's tyres are properly installed and balanced to ensure that your drive is safe.

Can you repair body damage on all types of vans?

Yes, we are equipped to repair body damage on vans of all heights & lengths.

What are your opening hours for appointments and enquiries?

We are open from 8:30 AM to 5:00 PM, Monday to Friday, excluding bank holidays. We are open for telephone enquiries & bookings at the weekends.

Where are you located and can you provide a location link?

Certainly - Our Body Shop address is Unit 2, Blackstock Street, Liverpool, L3 6EP - see our Google location link HERE.

How can we contact you for enquiries or to schedule a repair?

You can reach us by calling 0151 909 3457 or emailing us at info@cprcarbodyrepairliverpool.co.uk.

Do you provide warranties or guarantees for your repair work?

Yes, when we fit manufacturers parts, these parts come with a warranty and when are asked to fit 2nd hand parts, we don’t offer a warranty on this as it is 2nd hand. We offer a full 100% 12-month guarantee for all our repair work to ensure your satisfaction and peace of mind.

How long will my repair take?

Depending on how bad the damage is, type of vehicle, availability of parts we could have the job finished within a day or up to a week or two (for parts) but normally we are pretty swift.

Are you open weekends & bank holidays?

No, we are not open on weekends & bank holidays.

What payment methods do you accept for services?

We accept various payment methods including cash, credit/debit cards, and bank transfers.

Do you provide mobile repair services?

No sorry, we don’t supply this service anymore. We are a static Independent Body Shop and our repairs are of a higher quality than those of a mobile service.

Do you provide budget-friendly prices?

Yes, we will give you a range of price options from budget-friendly to top-notch - all repairs are expertly carried out.

Do you fit new or used parts?

Depending on your budget or insurance company requirement, we will fit new (from the manufacturer) or 2nd hand parts (if you request this).

What size of jobs do you repair?

We repair from small stone chips to major (write-off) accident damage to large transit vans & motor homes.

Privacy Policy

CPR Car Body Repairs Limited
Last updated: August 2025

At CPR Car Body Repairs Limited (“we”, “our”, or “us”), we are committed to protecting your personal data, respecting your privacy, and being fully transparent about how we collect, use, and safeguard information.

This Privacy Policy explains how we handle your personal data when you:

Visit our website
Contact us by phone, email, or in person
Use our repair, restoration, or related vehicle services

It also explains your rights under the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR), all as updated and applicable in 2025.

By using our website or services, you acknowledge this Privacy Policy and agree to the practices described.

1. Who We Are

CPR Car Body Repairs Limited is a UK-registered company specialising in car body repairs, accident damage, resprays, classic car restoration, alloy wheel repairs, campervan/motorhome resprays, fleet/commercial repairs, and related services.

We act as the data controller for personal data collected via our website and during service delivery.

Contact Details:
CPR Car Body Repairs Limited
Unit 2, 4 Blackstock Street, Liverpool, L3 6EP
Email: info@cprcarbodyrepairliverpool.co.uk
Tel: 0151 909 3457 | Mobile: 07802 348096

2. What Data We Collect

We may collect and process the following categories of personal data:

Identity Data – name, title
Contact Data – postal address, email address, telephone number
Vehicle Data – registration number, make, model, year, service or repair requirements
Transaction Data – details of payments made for services provided (note: card payments are processed securely by third parties; CPR does not store full card details)
Technical Data – IP address, browser type/version, device type, operating system, browsing patterns, and usage data when interacting with our website
Communication Data – records of your communications with us, including emails, call notes, quotes, and bookings
Marketing & Preferences Data – information about your preferences in receiving marketing from us, if consented

We do not intentionally collect special category data (e.g. health, religion, biometrics).

3. How We Collect Your Data

Direct Interactions – when you request a quote, book a service, call, email, or visit us.
Website Use – via cookies, forms, and analytics.
Third Parties – from payment providers, insurers, or subcontractors supporting our services.

4. How We Use Your Data

We use personal data to:

Provide and manage our vehicle repair and restoration services
Process service bookings, quotes, invoices, and payments
Communicate with you regarding enquiries, service progress, or aftercare
Improve our services and website functionality
Meet legal and regulatory obligations (e.g. financial and tax record-keeping)
Protect our business, detect fraud, and resolve disputes
Send marketing communications about CPR services (where you have provided consent)

We will never sell or rent your personal data.

5. Lawful Bases for Processing

We process personal data under:

Performance of Contract – to provide the services you request
Legitimate Interests – to manage operations, maintain service quality, and prevent fraud
Consent – for marketing and non-essential cookies (you may withdraw consent at any time)
Legal Obligation – to comply with tax, accounting, and regulatory requirements

6. How We Share Your Data

We may share data with:

Service Providers – IT support, hosting, insurers, payment processors, subcontractors
Analytics Providers – e.g. Google Analytics
Legal or Regulatory Authorities – where disclosure is required by law

All third parties are required to process your data securely and lawfully.

7. International Transfers

Some providers (e.g. Google, Microsoft) may process data outside the UK. Where this occurs, we ensure safeguards such as:

UK adequacy regulations, or
Standard Contractual Clauses (SCCs) approved by the ICO.

8. Data Security

We use appropriate technical and organisational measures to secure personal data, including:

Encrypted storage and secure servers
Restricted staff access to personal data
Regular reviews and staff training

While no system is fully secure, we minimise risks of unauthorised access or misuse.

9. Data Retention

We retain data only as long as necessary:

Customer and vehicle records – up to 6 years (legal/accounting compliance)
Marketing data – until you opt out or withdraw consent
Technical data (logs, analytics) – shorter operational periods

When no longer required, data is securely deleted or anonymised.

10. Your Rights

Under UK GDPR, you have the right to:

Access – request a copy of your data
Rectification – correct inaccurate or incomplete data
Erasure – request deletion, where lawful grounds permit
Restriction – ask us to limit processing in certain cases
Portability – request transfer of your data to another provider
Object – to processing based on legitimate interests or for marketing
Withdraw Consent – at any time for consent-based processing

We aim to respond to valid requests within one month.

11. Cookies

Our website uses cookies to improve functionality and analyse site traffic. See our Cookie Policy for full details.

12. Children’s Data

Our services are aimed at adults. We do not knowingly collect or process personal data of children under 16. If such data is provided to us, it will be deleted promptly.

13. Changes to this Policy

We may update this Privacy Policy to reflect changes in law or practice. Updates will appear on this page with a revised “last updated” date. Where significant, we will notify you by email or website notice.

14. Complaints

If you have concerns about how we handle your data, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Website: https://ico.org.uk